Tag / students

by Melonie Fullick

Communication, not edutainment

I wrote one of my University of Venus posts in response to the idea that undergraduate students seem to be easily bored by many different topics. rather than banning them from engaging with “distracting” technologies in class, perhaps we could try to connect with them more and figure out where the roots of that boredom are buried. Here is the link to the original post from March 3, 2011: Communication, not edutainment.

How do we, as tutorial leaders or professors, deal with the revelation that students find classes or entire subject areas “boring?” And to what extent is it our responsibility to get them “interested?” These were questions that came to mind as I read Itir Toksöz’s recent UVenus post about “academic boredom”. While she was discussing the boredom she experiences in conversation with colleagues, my first thought was that boredom is not just (potentially) a problem for and with academics, but also for students.


I see boredom as something other than a mere lack of interest. I think of it as a stand-in for frustration, which can, in turn, stem from a sense of exclusion from the material, from the discussion, from the class, from understanding the point of it all; ultimately an exclusion from the enjoyment of learning. This can happen when the material is too challenging, or when the student doesn’t really want to be in the class for some reason.

Boredom is sometimes about fear, the fear of failing and looking “stupid” in front of the instructor and one’s peers. In other cases it can also be a symptom that someone is far beyond the discussion and in need of a deeper or a more challenging conversation. All these things can be called “boredom” but often they are more like communicative gaps in need of bridging.

In other words, boredom is often a mask for something else. We need to remove this mask, because of the negative effects of boredom on the learning environment and process. It causes people to “tune out” from what’s happening, and in almost every case it creates or is accompanied by resentment for the teacher/professor and/or for the other students. As a psychological problem, this makes boredom one of the greatest puzzles of teaching, and one of those problems that most demands attention.

It’s even more important to uncover the causes of boredom now that many students have access to wireless Internet and to Blackberries and iPhones, in the classroom. Professors and TAs complain that students are less attentive than ever while in class, because of this attachment to their devices—something I’ve encountered first-hand with my current tutorial group.

I think the attachment to gadgetry comes not from the technology itself, but from the students. In my blog I’ve written about the issue with students using technology to “tune out” during lectures, and they do it in tutorial as well; they’re “present, yet absent”. To understand this behaviour we need to keep in mind that the lure of the online (social) world is reasonable from the students’ perspective. Popular media and established social networks are accessible and entertaining, and provide positive feedback as well as a sense of comfortable familiarity. Learning is hard work, and the academic world is often alienating, difficult, and demanding. It’s all-too-easy to crumple under the feeling of failure or exclusion. Facebook is welcoming and easy to use, while critical theory is not.

The other side of this equation is that in the process of negotiating and overcoming “boredom” there’s a certain point at which I can meet students halfway, as it were—but I can’t go beyond that point. Like everything else in teaching and learning, boredom is a two-way street, and the instructor is the one who needs to maintain the boundary of responsibility. I’m not there merely to provide an appealing performance, which leads to superficial “engagement.” I’m not “edutainment”.

However, I think it’s part of my job when teaching to “open a door” to a topic or theory or set of ideas. I can’t make you walk through that door (horse to water, etc.) but I can surely do my best to make sure you have the right address and a key that fits the lock. And that means using different strategies if the ones I choose don’t seem to be working.

Holding this view about boredom certainly doesn’t mean I’ve solved the problems with student attention in class; I’m reminded of that frequently. It just means I have an approach to dealing with the problem that treats their boredom as something for which there’s mutual responsibility. In an ideal learning environment there must also be mutual respect—but unfortunately mutual “boredom” is easier and often wins the day. My hope is to help cultivate the former by finding ways of unraveling the latter.

by Melonie Fullick

The down-side of technology? – On class time

Considering the distractions in which students indulge while in class, many of which involve smartphones and laptops: what’s the answer to dealing with a situation where students are more engaged with their friends online than with others in the same room? How different is this from the distractions of the past, before iPhone and Blackberry? Is this about technology, teaching, both or neither? And how should we deal with it “in the moment”, in the classroom? Here is the original link, from October 13, 2010: The down-side of technology? – On class time.

I want to raise a topic that of course has no easy answers, but which has been coming up quite a bit recently in my job as a teaching assistant for a lecture class of about 100 students. I know many others have discussed this too, so I’m just adding another thread to the long conversation.

Last week in class–in the lecture right before the tutorial I teach–I sat in the back row, as is now my habit, and a fellow TA sat next to me. In the second half of this particular class there was a film being shown. During the film, some students chatted, other used their computers to look at Facebook or other popular sites, and/or to chat online with friends (this they do every class), and hardly any of them took notes even though the film’s content will be on the exam. From where we were seated, we could also see many students thoroughly tuned in to their mobile devices (Blackberrys, iPhones etc.).

The main reason that we were paying attention to this is that the instructor had asked the students not to use Facebook during lecture. Her reasoning, simplified, is that while it’s more or less each student’s personal choice whether or not to engage with the class (student responsibility), other students might be distracted by your Facebooking activity–so it is about respect for one’s classmates, as well.

However, this logic has failed; in our class, it’s not unusual to see students wearing their ear buds during lecture and watching videos on their laptops.

After last week’s class we (the course director and TAs) had a discussion over email about how to handle the students’ use of these technologies in the classroom. The question is both a pedagogical and a pragmatic one: what model of learning underlies our reaction to the students’ “offtask behaviour“, what will the reaction be? What is the next step forward from the argument about “respect” (such a painful position to abandon)?

To me this is not really an issue about the technology per se. After all, when students had only a pen and paper they could still indulge in the habits of doodling or daydreaming or writing and passing notes (as pointed out by this author). In our class, private conversations happen during lecture and there is laughter at inappropriate moments, showing that students either weren’t listening or didn’t care about what was being said. It’s not that new technologies create rudeness or boredom; they just hugely expand the range of distractions in which students can engage, and they do it in a way that’s difficult to censure explicitly (you can’t take away a student’s mobile phone).

Not only is technology not the only “culprit”–it’s also not the case that all students who use Facebook or surf the web are “tuned out” of class; they may be looking up something related to the course, for example, or otherwise using technology to add to their learning experience. Pedagogically, there are many ways for instructors to make use of technology in the classroom–but I think it can only happen when students are already interested and motivated, and keen to interact in class.

A well-known example is that of a professor in the United States who collaborated with a class to create this video, one in which certain relevant points about technology and education are conveniently highlighted–even as students are engaging actively in the solution to their own problems (more info and discussion here). The video “went viral” on YouTube–providing a great demonstration of students and faculty engaging with the world “beyond” the university and doing it through making their own media content.

How can we create this kind of engagement, which has to come from students, not just from professors? How do we convey the “rules of the game”, which require student participation, without being forceful, pedantic or dictatorial, without fostering resentment? It seems strange to ask students to participate in their own education.

I’m still a student myself–and I know I need to bring something to the educational equation (interest, energy, effort, attention, a desire to learn, a degree of self-discipline) or the result will be negative. There must be a balance of responsibility, between what the professor or teacher does–what the university provides–and what students need to do for themselves. Consumerist attitudes towards education (encouraged by high tuition fees) and the imperative to “edutainment” are skewing this balance as a marketised, customer-service model becomes more the norm at universities; yet so often in the past it has been slumped too far towards the weighty dictates of the institution alone.

As someone teaching–even as a lowly tutorial leader–my observation is that practices of “dealing with” changing student attitudes often happens through a kind of informed yet haphazard, everyday decision-making, through experiential negotiation of the common ground shared by ethics and praxis, driven by a need to act in the immediate present, to be proficient at teaching in a classroom. The loss of students’ attention feels like failure of a kind, but what does one have to do in order to “succeed”?

And so to return to the immediate problem, what should my colleagues and I do about our “classroom management” troubles? Should technology such as laptops or wireless Internet access be banned outright from the classroom? Such tactics feel paternalistic. Are there other ways of working with students to create a better environment for interaction and learning, such as making rules and setting parameters? What about when students don’t want to work–how do we walk the peculiar line between exercising “authority” and asking people to exercise authority over themselves?

by Melonie Fullick

Writing it out

Link to the original post from October 4th, 2010: Writing it out.

At the risk of drifting into the Dull Squalid Waters of Graduate Student Angst, today I’m going to talk about writer’s block–possibly as a means of getting around it. Now that’s creative! 😉

In my case, getting stuck on process is something that often comes from insecurity, a fear of “acting” and “just getting things done”; so I’ve tried to work at my own writing strategies over the years. But this kind of detailed thinking-through and development of self-knowledge isn’t necessarily something we see being explored in graduate school (for various reasons–see my previous posts about related issues), possibly because writing help and development are often assumed to happen during the student’s coursework (unless there are no courses) or at the university writing centre. It may even be assumed that students should have learned how to write during their undergraduate studies, or that they “had to know how to write” to get in to grad school. Yet I’ve had numerous professors tell me that writing skills are a major problem even at the graduate level (where a whole new level of writing is required).

I was recently helping a friend, who is an M.Ed student and a good writer, to prepare a grant application–and I noticed that his draft had been re-written by one of his profs (rather than merely edited). I could tell from the language she’d used, compared to previous drafts he’d written; and because the language had changed, so had the project–into something he hadn’t really “framed” himself.

As we went over this new, re-written draft, I helped him to replace language that seemed inappropriate by asking about the ideas behind, and impressions conveyed by, the words; we also “broke up” the seemingly polished structure of the writing by cutting, pasting, rearranging, and adding in points with no concern for cosmetic editing. We pulled out the issues that seemed to be central and made a list, starting over with a new structure and concentrating on telling a coherent “story” about the project.

It felt as if the real focus kept getting lost in all the ideas that were floating around–that was half the problem. But the real trouble for my friend was even more basic–he had been told to write something in a completely new genre, and offered almost no guidance. With many thousands of dollars’ worth of grant money at stake (the Ontario Graduate Scholarship is worth $15,000 for a year, and Tri-Council grants offer more), writing had suddenly taken on a new and immediate importance, and there was little appropriate help to be found from professors swamped by similarly panicked grad students (a good number of whom have never heard of a “research grant” before their first year of PhD).

In the end it wasn’t due to my teaching skills that we ended up making progress (if we did)–far from it, I’d never done this kind of work in my life and I had to think: how does one write? How do I write? After all, I was pretty much the only model I had to go on. I had never really thought about that uncomfortable process outside of trying to enact it somehow, as contradictory as it sounds. My friends don’t usually discuss how they write, though they frequently bemoan the difficulty of it. I’d helped students with writing before, but there had never been time or space for such in-depth consideration. So the struggle for me was one of translation and negotiation, and fortunately what I did have was some experience with producing grant proposals.

This only made me think more about my own, current editing tasks–my dissertation writing and the papers I’d like to see published, in particular. I recently was forced to consider how much my process must have changed over time, when I was revising a paper written during one of my MA courses. The paper lacked the structure I would have given it if I had written it more recently–indeed, I’m currently re-ordering the entire thing such that the reader isn’t expected to plough through the textual equivalent of an army obstacle course. My more recent writing is evidently more well-planned, as the other papers showed, but work from just 18 months ago still seems littered with tentative statements and unnecessary words, begging for a linguistic pruning.

And yet I can’t remember ever having been told anything about these things–ever really learning them–other than perhaps by osmosis. This gives me some faith in the concept of a kind of gradual improvement with time and practice; but I still think it’s the self-reflexive process of working with other people that brings real perspective and the motivation to actually consider one’s habits and tendencies in more depth, with an eye to doing better (writing) work, and to working better overall.

by Melonie Fullick

The proof of the pudding

Link to the original post from September 21, 2010: The proof of the pudding.

Throughout the first few weeks of September, we’ve seen a number of reports released, both in the U.S. and Canada, discussing and describing (quantitatively) the positive outcomes that students generate from obtaining university credentials. These reports have appeared at roughly the same time as the international university “rankings“, which were unleashed around the middle of the month–along with OECD education indicators and Statistics Canada reports on tuition fees and national education.

The strategy here seems straightforward enough; after all, at the beginning of the school year, it’s not primarily students but rather their parents–in many cases–who are concerned about whether the college or university experience is going to be “worth the investment“. (I would argue that the parents should also look to their own departing children if they want to know the answer to that question-!) It’s a great time to capture an audience for the debate, since students beginning their last year of high school at this time (most of them still living at home) will also be searching for relevant information about possible PSE options.

These articles are reports stir up the debate about public vs. private funding of PSE, about the rising proportion of university revenue generated by tuition from students and families, and the cost to the state of educational expansion. They also pitch university education primarily in terms of its economic value–not only to individuals, but also to the state (since educated people are “human capital”). Education correlates with increased income over one’s lifetime, with better health (saving taxpayer dollars), and with inter-generational class mobility. These arguments, along with those citing tough times for the government purse, are frequently used to support a pro-tuition-increase position both in the media and in policy debates.

All these points may seem valid enough until we consider the fact that while students may all technically pay the same amount in tuition (say, at a given university or in a particular program), they don’t all receive the same “product”. And universities generally advertise to them as if the same product is really on offer to everyone. Which it certainly isn’t–the costs alone (which exceed tuition) are borne in entirely different ways by different students, a point briefly raised by Charles Miller as quoted in this article. If my parents pay for my tuition and living expenses, then what costs am I absorbing over the period of a 4-year undergraduate degree? How does this compare to a situation without parental support? Low-income students are less likely to have family help and more likely to take on a large debt burden; they are less likely to have savings accounts and personal investments, less likely to be able to purchase cars and condos when their student days are done.

Aside from the variation in economic circumstance, students also bring differences in academic ability and social and cultural capital to their degrees, which means that development differs for each person and so does their overall capacity for career-building.

Not only does university have different “costs” for different people; it also has highly variable outcomes. Some students will land solid jobs and find themselves upwardly mobile after completing a bachelor’s degree. Others may continue to a Master’s or even a PhD and discover that gainful employment impossible to find, for a variety of reasons. There’s also the question of whether students obtain jobs in their chosen fields–or within a particular income range, for that matter. And once they do find employment, earnings differences by gender (for example) still persist to the extent that women in Canada still earn significantly less than what male employees take home for equivalent work.

Another form of quantitative justification, the rankings game is an attempt to make the intangible–the “quality” of education, or of the institution–into a measurable, manipulable object. Part of the yearly ritual is the predictable squabble over methodology, which generates much commentary and debate, particularly from those institutions that have found themselves dropping in the international league tables. This quibbling seems ironic given that all the rankings are embedded in the same general global system of numeric calculation, one that feeds international competition and now constitutes and entire industry that rides on the backs of already overburdened and under-funded university systems. While the public may rail against the supposed over-compensation of tenured professors (salaries represent the universities’ biggest cost), institutions continue to engage in the international numbers game, pumping money into the yearly production of “free” data that are then made inaccessible by the ranking organizations (who profit from their use).

Education reports, with their quantitative indicators of the economics “benefits” of higher education, are a part of the same overall tendency to assess, to compare, to normalize and standardize. Earnings-related numbers often provide rhetorical support for policy agendas that involve higher tuition fees, since proving the “private” benefits of education means that we can charge the user or “consumer” of education for access to these (eventual) benefits.

Rankings and statistics serve as a means of informing risk assessment–for governments, when funding is increasingly based on “performance”, and for students, when it’s about choosing the “better” university. But no numbers can truly gauge or alter the inherent risk of education and knowledge, the ineffability of the paths we take to discovery, the serendipities of fortune and temperament that can lead one person to the gutter while another may hit the heights of achievement. Students have moments of inspiration, they meet undistinguished professors who never publish but turn lives around. They form unexpected friendships and stumble on opportunities, skewer themselves on pitfalls both obvious and unseen.

In other words we cannot ac/count for this most joyful and painful side of our educative experience–the unknown element which is frequently the most formative one; and the more we attempt to inject certainty into this process, the more we set ourselves up for disappointment. This doesn’t mean there’s no use for numbers, for evaluations and assessments, for attempts to improve our universities. But sensible decision-making, whether by students or by governments, will always involve more than a measurement.