Live Q & A: Should the higher education sector regard students as consumers?

I participated in another Guardian UK online panel, this time on a topic I’ve thought about a fair bit (student consumerism). The online discussion is available at this link.

The “best bits” of the discussion were summarised and re-published in a Guardian article here (Thursday, November 10th).

On the up and up – Socioeconomic class and inter-generational change

I wrote this post after watching the Up Series, a group of documentaries begun in 1964 and continued for every 7 years after. The series traces the personal histories of a group of children through their adulthood. I was struck by how much people’s life trajectories seem to have changed within less than 2 generations, particularly with regards to education and employment. The latest instalment of the Up Series – 56 Up – was released in 2012. Here is a link to the original post from September 19, 2011: On the up and up.

“Give me a child until he is seven, and I will give you the man.”

— Jesuit saying

This week I spent a couple of days watching every movie in the Up Series, a set of seven documentary films that follow the lives of a group of English children over a period of about 45 years.

The Up Series is an unusual and fascinating project that began in 1964, when a program was commissioned by Granada Television as part of the World in Action TV series. The first episode, Seven Up, was directed by Paul Almond, and Michael Apted took over for the following six films which were produced in 1970, 1977, 1984, 1991, 1998, and 2005.

The films follow the lives of 14 children who were initially chosen as “representative” of various socio-economic class (SEC) strata. The program was designed to focus on the “determining” role of class in people’s life circumstances. The group of children included was geographically and socially diverse, ranging from one child from the rural Yorkshire Dales to those from London’s East End and suburban Liverpool.

In successive episodes, the participants were asked about various topics including their leisure time activities, educational environment, family, class and money, and race. The project later delved more into participants’ personal lives — choices and relationships, attitudes and motivations, and self-awareness. Several of them bowed out of a number of episodes over time.

Aside from the fascination of watching lives unfold, I was most interested in the role of education, which was a focus in the series because of the association made between education and SEC. There were varied educational experiences within the group, including elite private and prep schools (singing “Waltzing Matilda” in Latin!), state comprehensive and grammar schools, and a charity-based boarding school; several of the children later attended Oxbridge while others didn’t complete high school. Style of education is framed as an early sorting mechanism, as in the first episode where the narrator argues that the “distinction between freedom and discipline is the key to [the children’s] whole future.”

What’s become clearer over time is that this series also provides a small portrait of a generation. Born in 1957, these children were part of the long post-war Baby Boom. They grew up in an era of unprecedented change, both to social values and to economic prospects; and they benefited uniquely from the Keynesian “welfare state”, much of which was built by their parents’ generation.

There was a huge difference in the perception of education between participants, as well as between “then and now”. Those who weren’t from privileged circumstances seemed to see higher education as optional to a full life, including a career and a family, though for some it clearly wasn’t an option presented. This was a contrast to the children from wealthy families who knew from a young age the stepping-stones to professional careers.

The trajectory of life in general was also different, possibly because of the timing of education. Many of the participants had married and had children by 28. Several of the marriages had lasted over 20 years by the time 49 Up was filmed in 2006 (though several others had divorced). Most started full-time work at a younger age than the current average — including the one participant who became an academic.

Within a generation, we’ve already seen this picture change beyond recognition. It’s now uncommon for teens to leave school at the age of 15 or 16 for other prospects, probably because there are no prospects without at least a high school diploma. High school alone is not “enough” anymore; class mobility is practically impossible without a post-secondary credential, and even then, the competition is fierce. These days, the news from the UK indicates that teenagers there (and elsewhere) are thoroughly preoccupied with trying to map our their life choices at earlier ages as they navigate the educational system, suffering increased anxiety over future prospects, and sometimes a sense of lethargic hopelessness in the face of increasing economic inequality.

Class still matters, now as much as ever. Watching the Up Series films made me think about what we might learn about class, culture, and education if we had not only longitudinal, statistical information, but qualitative work that fleshes out the complex processes involved in people’s decisions, the opportunities available to them, and the ways in which education is involved. The larger story of a life in context tells us more than a series of numbers. But with cuts to education research in Canada, it’s hard to imagine that kind of study being pursued in the near future.

First year focus – Understanding student choices

A conversation in a second-hand clothing shop provoked me to write this post, which is about the ways in which undergraduates experience the university environment when they’ve arrived right from high school. I was reminded of how easy it is to take things for granted when we’ve been working in an institution for a long time. Here is a link to the original post from September 13, 2011: First year focus – understanding student choices.

September is upon us and with the beginning of another academic year comes a fresh crop of undergraduate students jostling their way into universities’ hallways and classrooms. As a researcher in postsecondary education who also teaches undergrads, I take a direct interest in the first-year experience. Whenever I have a teaching assignment with first-year students, I try to have a conversation with them about the decision they made to come to university, the factors that influenced their choice, and how their experiences in university compare to those in high school.

I thought of this recently when I had a chance conversation with a young woman working at a second-hand store where I was buying some summer clothes. We started chatting about the job and how she’d come to be living and working in town. I assumed she was a student at the local university, but as it turned out she had quit her BA at the University of Toronto and wasn’t sure if or when she wanted to go back. She spoke about coming from a family of artists, and how in hindsight her degree (in Art History) seemed more like the logical and familiar thing to do rather than an informed choice. I was reminded of my own experience, heading to university at age 17 to study studio art, but subsequently taking a break from higher education for several years.

As we talked, she described how overwhelming the experience of university had been, comparing it to the structured and planned environment of high school where “someone was always there” to tell you what you needed to do next, where to go, and why. Even students’ schedules were essentially planned out for them. University was overwhelming because “you could do anything;” there were so many courses and programs, to choose from, but “you don’t know anything about any of it.” Her impressions spoke to me of a lack of guidance and mentorship at that early and crucial stage.

For this student, high school had provided a structure and a coherence that made it navigable. The university was apparently limitless and chaotic, a freedom that came with an unexpected and intimidating level of responsibility as well. The safety of high school, an illusion of knowledge about knowledge itself, was like a rug pulled from under her feet.

Based on other experiences with young undergraduate students, I think this may be one illusion that (some) primary and secondary schooling perpetuates through its very structure: that knowledge is somehow unified and can be mastered by internalizing and reproducing information from the right categories at the right times, that it can be divided into navigable units and that its relevance will always be evident somehow.

Experience with teaching university students has led me to question the dialogue between secondary and post-secondary, which should involve high school teachers and administrators, students, and professors. There seems to be a continuing deficit on both sides of the educational fence. How many university professors are familiar with the high-school curriculum, and vice-versa?

Universities can do their part, using research to inform well-designed first-year programs. Many examples exist in Canada, such as McMaster University’s Honours Integrated Science program (iSci). The program is small, enrolling about 30 students in a cohort. They share a “home base” (a study room), as well as a specially-equipped teaching room, both located in the Engineering library. Students have close learning relationships with others in their cohort and with faculty and staff. They also complete an initial standard curriculum designed to provide a common foundation for the rest of the first year.

The downside of many such programs is that they’re still elite, catering to limited cohorts of students who are more likely to arrive well-prepared for university learning. One of the great policy problems for higher education is the extension of successful elements of elite programs to benefit all students in a massified system.

While we may not have the means (yet) to provide these kinds of elite program experiences to larger numbers of students, there are things that teaching assistants and faculty members can do to lessen the disorientation suffered by many undergraduates. We can try to connect course material to work they’re doing in other classes, and help them to identify their academic strengths and weaknesses. Most importantly we can show an interest in what’s going on for them and how they’re experiencing it, since this kind of help and attention can affect their eventual success at university.

Universities and the media, part 2: Why the media matter.

This is the second of two posts that I wrote following the Worldviews conference in June 2011. Here is a link to the original post, from June 23, 2011: Universities and the media, part 2: Why the media matter.

Yesterday I wrote about some of the main themes we find in current media coverage of post-secondary education, and of universities in particular. Much of this coverage is highly critical of various aspects of university education and in many cases these criticisms are entirely justified, particularly from the perspective of students and parents, who represent a large audience for education coverage.

In spite of highlighting relevant issues, the critical arguments made in the media and in the “crisis literature” (and even in the comment sections of news websites) often seem ill informed. So while there are serious problems with some of the changes happening in universities, the debates that happen in the media don’t necessarily contribute to public debate in a productive way.

This is why one of the themes throughout the WorldViews conference was the presence or absence of “trust” in the university-media relationship and the ways in which the university can be “mis-represented” when it does not actively seek to inform publics about the nature of its role, its functioning, and its usefulness to society.

The assumptions underlying many critiques of post-secondary education tend to be the same assumptions that then frame suggestions for the reform, or renewal, of universities. It’s often argued that we must either return to (the best aspects of ) the university of the past, or destroy the institution utterly and begin again with a lighter, cheaper, more innovative and adaptable model, one that can somehow resolve the weighty tension between democratic and meritocratic that has become so much more evident in recent years; all the while becoming financially self-sustaining.

By some commentators, the techno-futuristic (and somewhat libertarian) argument is made that the introduction of new disruptive technologies, particularly the Internet and digital media, will force universities to change themselves and offer “value beyond content” as it were–since all “knowledge” will be available to students on the Web.

I think these arguments often ignore or discount the relational nature of education and conflate information with knowledge, assuming that education is the “delivery” of a product. They also reflect commitment to technological determinism, the idea that technologies drive social and cultural change; and they seem to assume that a high degree of individualism is necessary/desirable.

One issue I did not hear discussed at the WorldViews conference was whether post-secondary education earns more media attention now than in the past, and whether the nature of the coverage has changed over time. Because this question informs a part of my dissertation, I had it in my mind throughout the conference. I became interested in the question through having done media discourse analysis in the past, and through analysing universities’ public relations materials for my MA project.

The small amount of preliminary research I’ve done shows an increase to the amount of coverage universities receive, over a 30-year period. I’ll need a much more exhaustive corpus of news coverage from the 1970s and 1980s before I can say for sure, but I think the coverage has probably changed quantitatively as well as qualitatively, and that that’s the case then there are plenty of reasonable explanations for the change. (I was focussing only on one university, as well; I’d love to expand that and study the issue in more depth for a larger project.)

For one thing, universities now receive far more “exposure” to different publics; more people come into contact with universities than in the past. This is a process that began decades ago and has waxed and waned over time, but at the moment PSE enrolments are higher than ever before and so the student exposure alone has increased significantly. This process of massification (which I’ve also discussed here) was mentioned by Philip Altbach at a panel on the second day of the conference, but that was the only time I saw the issue raised explicitly.

Not only are there more students in the universities, but these students are paying more for their education. Tuition tends to be on the rise in the U.S. (e.g. in the collapsing California system), in Canada, and most notably of late, in the U.K. where the government has raised the tuition cap from about £3,000 to £9,000. The cost of education is being transferred onto the individual even as the value of education to the individual is seen to be in decline.

This form of privatisation tends to encourage a consumerist attitude towards education, and changes the dynamic between universities, students, parents and also the media. Rankings tables create comparisons between institutions that allow for informed consumer “choice” (among other things); Macleans magazine designs its yearly university rankings issue as a guide for student/family stakeholders. Because students are assumed to rely on their parents or families for this money, parents too become increasingly invested in the “quality” of university education.

Universities have responded to marketisation, and to the privatisation/diversification of their funding sources, by investing more in strategic communication including advertising and branding, various forms of public relations, and reputation building efforts aimed at different key stakeholder audiences (public/taxpayers, students, parents, the government, granting agencies, donors, alumni and so on). These efforts tend to affect media coverage as well.

Why does media coverage matter? With all the trends taken into account, it’s clear that government policy, not only in post-secondary education but also in science and technology, intellectual property, and other knowledge policy areas, affects more people than ever. It’s therefore more likely to be the subject of heated public debate.

Universities need to pay closer attention the ways in which universities and PSE in general are discussed in newspapers, on TV, in magazines, and on the Internet, because these media have a strong hand in setting the terms of that important discussion. This is also where the terms of policy may be set out openly, where members of the voting public begin to make choices about what they support politically.

Attitudes and beliefs are circulated, reinforced, and re-formed both in the news and in the discussions that happen that are based on or triggered by media coverage. And what people believe, they tend to act (or vote) on. Universities have ramped up their efforts to present themselves positively, yet coverage of university education has been dominated by overwhelmingly negative discourses.

What is the disconnect happening here, and what can universities do to better inform the debate about them that ultimately happens beyond their walls, and beyond their control? How do universities adapt to this fast-paced communicative context wherein critiques and problems are amplified so rapidly? I think this is one of the major challenges not just for universities but for all organisations, at a time when negative messages can easily “go viral” through social media.* Universities, with their deep institutional roots and their immediate connection to young people, may feel this pressure even more. They’ll also need to find an answer to it, since the (real and mediated) experiences of today’s students will eventually shape the decisions they make about the educational systems of tomorrow.

[*I’m interested to see whether universities begin to engage differently with students who already attend, and to enlist them in ongoing efforts to build reputation and shape expectations of future students and their parents.]

The absurdity of numbers

Building on the same themes I discussed in “Proof of the pudding“, this post returns to the “completion agenda” in the United States and the role of for-profit colleges, the question of who is getting what out of higher education, and some issues with the concept of “human capital” as a driver of policy. Here is a link to the original post from February 20, 2011: The absurdity of numbers.

A number of recent posts on Inside Higher Ed have highlighted national (U.S.) debates on post-secondary policy and its relation to Barack Obama’s economic/policy plan. Obama has repeatedly emphasised the importance of education and research funding, even as the Tea Party have lobbied the Republicans to try to reduce funding. Meanwhile legislation has been introduced for the purpose of regulating private, for-profit career colleges, and it’s being battled every step of the way by the lobby groups associated with said colleges and by their political various allies.

All these developments relate in some way to the pressure to increase enrollments and “completion” rates—what some have referred to as the “completion agenda”—from post-secondary institutions. And that imperative is about developing a “knowledge economy”, so that the United States can remain competitive in the assumed global zero-sum game in which national prosperity is at stake.

In Canada, federal and provincial governments have taken up precisely the same strategy of pushing for more graduates, both in undergraduate and in graduate education (witness in Ontario the provincial Liberals’ goal to create 14,000 more graduate student spaces from 2002-3 levels, by 2010—see OCUFA, 2007).

Like others, I question the use of these kind of numbers as a means of gauging a nation’s success at, or progress toward, developing a sustainable “knowledge economy”. Human capital may be available, but this doesn’t mean that the “capital” will be put to use (i.e. that people, with their skills, will be able to find employment) in the immediate or near future. Are there sufficient job opportunities for those who make the “individual investment” in PSE, such that the investment will “pay off”?

The numbers conceal a potential over-production of graduates through the assumption that more college/university degrees automatically means more access to gainful employment for all those who graduate, as well as producing a more “innovative” workforce. (I’ve previously written posts about relative value vs. inherent value in education, and the policy implications.)

The focus on these numbers also hides the uneven quality of mass post-secondary education and the unequally shared burden of its increasing cost. For example, in the United States the for-profit career colleges often market to traditionally under-privileged groups who cannot access more prestigious institutions, but who ironically end up paying hefty tuition fees anyway—and finding themselves burdened with debt by the time their studies are over. It’s a debt they have trouble re-paying due to difficulties with obtaining appropriate employment after graduation.

Along with student “completion” comes the imperative to discover its causes, a search that has produced a whole range of new objects for measurement. One example is the project to measure levels of “student engagement” (gauged by the National Survey of Student Engagement, NSSE). Tests of student learning “outcomes”, and the development of standardised curricular goals, are also related to this process of environmental assessment.

Responsibility for failure must also be assigned, such as in this article where the author discusses reports that argue that “many American colleges are failing to graduate their students, at a time when the Obama administration and leading foundations are trying to ramp up the number of Americans earning a postsecondary credential.” So the university/college becomes a new target for critiques and for governmental interventions designed to ensure “quality” and positive “outcomes” for graduates.

In some ways, the obsession with numbers is really just a sign that education and its “products” are considered to be more important than ever—for their economic value—and thus they become, increasingly, sites of scrutiny for a plethora of “publics”, including not only governments but also parents, students, employers, and the media. But focussing on and rewarding outcomes, usually “completion” as either a proportion of the eligible age cohort or of the national adult population overall, means that institutions are more likely to implement “quick” technocratic fixes to what is generally a much deeper structural problem. Do we really need more graduates who are struggling to find work and to alleviate debts? How can we create a situation where these graduates are more likely to be solvent and employed upon, or shortly after, finishing their PSE courses?

A larger number of PSE graduates is only desirable, economically, if it produces the intended effect; but what we see instead could be an increase to the number of young people who are actually unable to participate fully in this economy even though they may technically possess the credentials for doing so. Unless this issue is addressed, the “production” of more PSE graduates is much less likely to benefit either the national economy or the individual graduates themselves.

Reference: OCUFA, 2007. Quality at risk: an assessment of the Ontario government’s plans for graduate education.

Market Fail – UK attempts at marketisation bring a cascade of trouble

This post is about the ongoing attempts to reconfigure the higher education “sector” in England, using a quasi-market as the mechanism. This involved a significant increase to the tuition cap, as well as reductions to funding for teaching in some subject areas. To treat universities like other kinds of products in a market is to ignore some specific institutional and organizational differences that make universities (and students) “act” differently in this context. Here is the original post, from May 7, 2011: Market fail – UK attempts at marketisation bring a cascade of trouble.

Many articles over the past little while have been looking at the failure of government marketisation efforts in England. Following last year’s Browne Review (which recommended that university fee limits be lifted), the UK government dropped the policy bomb that universities had long feared—massive funding cuts (including 40% cuts to teaching), a drop from £7.1 billion to £4.2 billion, and a marketisation scheme to be implemented through raising the “cap” on tuition fees to £9,000 from £3,290. The idea was that universities would voluntarily differentiate their fee levels in order to capture different student demographics/groups, creating a quasi-market. However, when faced with the option of setting fees of “up to” £9,000, the majority of universities opted to charge the highest possible price. They did this in spite of the government’s threats to penalise them in various ways for inhibiting accessibility.

Why has the UK government’s marketisation scheme failed so dramatically with regards to fee levels? Surely the less well-known universities knew that in claiming the maximum possible tuition, they would now be charging the same fee as heavyweights such as Oxford and Cambridge. The government assumed that universities would naturally want to compete for various student “markets”, relying on institutions to create an appropriate distribution. However, such a tactic doesn’t ensure that a market will emerge. That outcome still depends on the behaviour of individual institutions. Since universities operate in competition for prestige at least as much as for revenue (the two are closely connected), their “behaviour” as actors in a market is unlikely to mirror that of (e.g.) a pet food company or an automotive corporation. So the relationship between price and prestige is undoubtedly one factor in the equation; no-one wants to be a “low-cost provider”.

In keeping with this logic, students do not behave like regular consumers when “shopping” for a university degree. They don’t necessarily seek out what’s affordable or reasonable in terms of cost; they are making an estimate on the future returns from their short-term investment, and education is not something that can be traded for a “better model” later on when one has more money to spend. Students are in a bind of their own, with those lacking present income being encouraged to take on debt in order to finance their future employability.

Lastly, it’s very difficult to create “economies of scale” in education (in my opinion it can’t be done, but that’s a whole other blog post). Thus universities cannot easily expand enrolment while also keeping tuition low, offering “discount education”–though this has happened to a certain extent with for-profit, online providers, mostly in the United States.

Another important aspect of the UK government’s plan was to remove funding from teaching, already an under-valued aspect of university work (international rankings are based on research); and from what I understand, this funding was taken only from the arts, social sciences, and humanities. But it seems that that the very universities that depend most on those enrollments will now have to raise tuition even more to make up for the significant loss of revenue–more so than, say, a university focussed heavily on the sciences. Is the UK government asking students to pay more for degrees that they (the government) have demonstrably judged to be less valuable-? (NB, I don’t personally believe that degrees outside STEM areas are less inherently valuable; but they are certainly less marketable according to the logic being employed.)

As it turns out, in most cases students will pay the same (increased) price for their degrees no matter where they choose to enroll; but clearly they won’t all be getting a better “product”. One reason is that the tuition money is replacing government funding that had been cut, rather than augmenting current income in order to increase “quality”. If the funding estimate of cost per student was considered insufficient to begin with, then it makes sense that universities would raise the level of tuition to the maximum possible (£9,000). So it seems there might be a fundamental disagreement between universities and government about the “cost” of educating a student in a certain discipline or area of study (not a surprise).

On a more theoretical level, I don’t believe it’s possible for students to “receive” a uniform education since every person brings something different to, and takes something unique from, their educational experience.

Overall I think this is a good example of some of the problems with trying to marketise education as a “product” with an inherent economic/monetary value. Universities in Britain are now stuck between the proverbial rock and hard place: if they charge higher fees (i.e. above £6,000), they are more likely to be penalised by the government for inhibiting accessibility. The necessity for this stop-gap measure demonstrates the failure of the initial policy to establish the desired equilibrium. Such radical policy change within a short period is likely to have deep effects on the British universities, including changes to student decision-making and to the faculty workforce.

Worldviews Pre-conference Event – War on Knowledge?

This Tuesday, April 16th, I’ll be on a panel at the pre-conference event for the Worldviews Conference on Media and Higher Education, in Toronto. This should be an interesting event; the other members of the panel are: Tony Burman, Janice Gross Stein, Clifford Orwin, and Scott Jaschik, and the moderator will be Rick Salutin.

Future tense

This post addresses how students are often preoccupied with the future because they’re insecure in the present (particularly financially, but in other ways too). No-one can really blame them from wanting to know where university will take them, since after all, they were told they had to go to university in order to get work later. If you don’t know much else about it, it’s hard to comprehend what else education might be for. Ironically, this means it can be harder to tap into the desire that’s needed in order to excel at university learning. Here is the link to the original post, from March 24, 2011: Future tense.

Perhaps because it’s grading season—mid-term exams and assignments have been rolling in and TAs and course directors are dealing with the results—over the past few weeks I’ve been seeing a lot of frustrated talk from academics on Twitter and Facebook. Some of it’s angry, some of it’s more anguished than anything else; but the common thread is that we’re all feeling as if we can’t “reach” students, and that students in turn aren’t doing their share of the work involved in the educational process.

Part of the problem is the way I just defined “education” in that last sentence. I invoked the notion of education as a “process” involving effort from both the person assigned as “teacher” and the people being “taught”; I don’t assume the students are the only ones doing the learning. But as I’ve argued in the past, a consumerist model of education—which encourages students to view education as either a service or a product or some mutation that blends both (“service product”)—undermines the notion of active participation because it assumes a strong element of “delivery” rather than “co-production”. We had a discussion about this in a recent tutorial where I pushed the knowledge-as-object metaphor to its ridiculous limit by drawing on the image of a “basket of knowledge” that we could pass around the room and from which students could simply take what they needed.

Apart from this definitional misunderstanding that causes so many conflicting assumptions about responsibilities and self-conduct, I suspect there are even bigger issues at work. I like asking of students, “how did you know you should go to university?” The reason I ask is because I’m interested in where that decision came from, not just the “why” of it. When we ask “why did you come to university?”, the answer is usually predictable—“because without a degree I cannot get a job.” If we ask how the decision was made, responses are usually quite interesting, and they reflect the influence that parents, teachers and guidance counselors have on students’ decision-making processes.

But what happens to the “work preparation” narrative when students realize that a university education is no longer any guarantee of employment, let alone the “dream jobs” that so many young people are encouraged to envision for themselves? I think this is where the whole arrangement starts to fall apart. You can tell students there are rewards (e.g. in the form of post-graduate employment options), and indeed the statistics continue to point to the financial benefits of PSE for graduates. But if you offer students no (clear) path to those rewards then the result is sometimes a disaffected nihilism towards learning. And one problem with university education is that is was never really designed to offer a clear path to employment.

We need to get at the contradiction in the fact that students come to university because it’s “necessary” to get ahead in life, yet in some cases they show little or no enthusiasm for university learning and confusion that there is no obvious connection between what happens in class and what they expect to happen at a job, later on. I think this is why we sometimes hear disparaging comments about how “undergrad is the new high school”–necessary, but not necessarily enjoyable or productive.

I’ve been thinking a lot this year about why students “tune out” during class and tutorial, particularly when technology shows up as a distraction from class. Larger social, economic and educational trends are one reason for effects such as these, for example the consumerist concept of education as “product” often correlates with students’ focus on grades (outcomes) rather than learning (which often irritates professors and TAs).

We can’t take on those big issues alone, in one course, in one university; they’re ongoing and need to be addressed and re-addressed by everyone. The question is how to navigate these currents when we’re faced with the everyday “realities” and frustrations of teaching in universities–grammatically unsound assignments written in haste because students are working 20 or 30 hours a week alongside full-time study (so who’s to blame?); flimsy excuses for skipped tutorials (who can we believe?); papers submitted weeks late without notifying the professor or TA that an extension was required (how could we know?); students “burning out” and disappearing without even dropping the course (what happened?); and on, and on.

Now more than ever we’re reminded that education is a collaborative effort, and behind that effort must be desire–the desire of the person “teaching” to assist, collaborate and convey; and that of the students, a hunger for knowledge based in questions about the world. Last night in class I talked about how I became interested in education and involved in politics, and how in my experience the key ingredient to success in university is to find some thing about which you have critical questions, a boundless curiosity, a constant hankering, an “itch” that can only be scratched with learning. I think then the learning starts to drive itself.

The difficulty lies in getting to those questions and issues, since their instrumentality for the future is obscure in the present. It’s why I told my own story–because students lack narratives they can use to order their present experience, and the tools to construct their own potential narrative; so they find it hard to project into the future even though they are so focussed on it. This is an anxiety-producing state of affairs.

New possibilities open up when we make the connections required to understand a story about how something happened, rather than a description of what is. Maybe it’s this causality that students crave, since they live in a world lacking the certainty with which their parents were so fortuitously blessed. The old stories about careers, adulthood and family no longer ring true in this era of instability, workforce “flexibility”, debt and recession.

Perhaps the universities should be places/spaces where we start telling new stories.