UBC, WTF?

If there’s a lesson to be learned from the recent events at UBC, it’s that silence can say more than words, whether you’re withholding information or telling someone else to keep quiet. That probably sounds obvious, but the university’s announcement of Arvind Gupta’s resignation—and its handling of the events that followed—reflect some problematic assumptions about who should be able to speak, when, and what should be said.

What was it that triggered UBC’s current public crisis? Gupta’s July 31 departure was announced publicly on August 7 in classic “Friday Afternoon News Dump” fashion: UBC published a news release, which was tweeted shortly after 4pm EDT. In a news release where roughly 50% of the text was devoted to celebratory prose about the incoming interim president (Dr. Martha Piper), UBC gave no explanation for Gupta’s resignation except that he had “decided he can best contribute to the university and lead Canada’s innovation agenda by resuming his academic career and leadership roles in the business and research community”.

Additionally, a Globe and Mail article was published around 5pm, containing interview quotes from UBC Board of Governors (BoG) Chair John Montalbano. Rather than clarifying the situation, this article only exacerbated the impression that the university hoped to bury the issue as quickly as possible. Gupta’s quoted comments—restricted by the NDAs that had been signed—were equally unhelpful, referring back to the university’s statement. Montalbano appears completely unfazed, stating “I don’t believe we will miss a beat”.

That article highlights what’s been so provocative about the UBC case, i.e. the “cone of silence” approach taken by the university’s administration, even as the BoG Chair seemed to have been saying quite a lot (more on this below). While there was a press release, it was immediately treated as an incomplete account because in the context of Gupta’s five-year term ending abruptly after only one year, the information UBC provided wasn’t “enough”. An (apparently) partial message suggests that there’s something to hide. This much should have been obvious at the outset, but UBC’s communication has remained unbendingly evasive; even their Twitter feed contained nothing helpful when I checked, beyond a single tweet with their press release on August 7.

Because of this suddenness and silence, public speculation began immediately. Why was Gupta resigning after only a year? Was it a health problem or some other personal issue? Was it a disagreement with the Board or opposition from senior administrators (the remaining ones, anyway)? The pressure of financial challenges? Gupta had no real experience in administration; was the position simply too much for him—or was he perhaps not living up to his promise? If it was the latter, one year seems like a pretty short trial period. If this was a “smouldering crisis”, it didn’t take long for the flames to be fanned—and it certainly wasn’t visible or predictable to everyone in the institution. UBC Faculty Association President Mark MacLean wrote in a public letter on August 10: “this news came as a complete surprise to me, and I have spent the weekend trying to make sense of it”.

UBC faculty members were among those who produced blog posts and columns offering their own interpretations of events (examples from the past few weeks include E. Wayne Ross, Nassif Ghoussoub, Stephen Petrina, Christopher Rea, James Tansey, and Charles Menzies). Which brings us to the second thread in this story. On August 9, Dr. Jennifer Berdahl—a full professor who holds the Montalbano Professorship in Leadership Studies: Women and Diversity in the Sauder School of Business—published a blog post about Gupta’s resignation, in which she described her “personal observations and experiences” with him. She placed these observations squarely in the context of her research on diversity and workplace dynamics.

Of Gupta, Berdahl wrote that “he exhibited all the traits of a humble leader: one who listens to arguments and weighs their logic and information, instead of displaying and rewarding bravado as a proxy for competence”; and that “UBC either failed in selecting, or in supporting, him as president” (a position she wasn’t alone in holding). More controversially, she described the culture of leadership at UBC as a “masculinity contest” in which Gupta did not fit, and where his strengths were not sufficiently valued.

Berdahl’s post soon came to the attention of BoG Chair John Montalbano, who went so far as to express disapproval to her in a phone call the day after it was published. Montalbano, who is CEO of RBC Global Asset Management, also happens to be the donor whose funds support Berdahl’s professorship. According to Berdahl, he chastised her for bringing negative attention to the Sauder School and UBC, describing her words as “hurtful” and “unfair to the Board” and repeatedly mentioning both the RBC funding and related conversations that he was having with other administrators. This was followed by further communications from Berdahl’s Division Chair; the Associate Dean of Faculty; and perhaps most ironically, the Associate Dean of Equity and Diversity. Their message was clear: the blog post had done “reputational damage” and was upsetting to a powerful donor who was also Chair of the Board.

Berdahl’s account of these experiences, which she posted on August 16, brought a whole new dimension to the UBC situation. What she described was an unequivocal breach of academic protocol, and it generated outrage far beyond UBC and beyond the group that had initially been concerned about Gupta’s resignation. It also changed the focus of the story and helped to further position Montalbano as the chief villain in it. Even those who were more sanguine about Gupta’s departure and/or had viewed Berdahl’s earlier post with skepticism, were happy to leap to her defence over an issue of academic freedom.

Berdahl’s experience has raised again a key issue with regards to the definition of academic freedom: should professors’ commentary be limited to their “area of expertise” or to what is required for teaching and research, or should it be applicable to more general matters of university governance? Even for those who think that comment should be limited to a faculty member’s research area, Berdahl’s position is unique this regard; her research is in fact about organizational dynamics. Surely then she is qualified to speak critically about the dynamics in her own institution, based on what she’s observed first-hand? The post states fairly clearly that Berdahl is speaking from her own experience and framing this through the theoretical lens that she uses in her work. This approach was of course criticised for a variety of reasons, but being critical of what someone said is not the same as telling them to stop saying it.

I wasn’t hugely surprised at the points Berdahl was making, because the gender issue here isn’t a new one. It’s a point I’ve seen raised, usually off-the-record (and not by women), during the course of my dissertation research. It’s something that Julie Cafley of Canada’s Public Policy Forum, who wrote a dissertation on Canadian universities’ presidential departures, is also pointing out as significant. Another factor to keep in mind are the gender dynamics of public expertise, which favour a particular performance of masculinity (one that intersects with perceptions relating to race). So is there not a connection between these issues and the points raised in Berdahl’s blog post on this topic? Why were so many people—university faculty included—so quick to dismiss the legitimacy and relevance of what she said, along with her right to say it?

For some people, the problem was the quality of the writing and the analysis in the post; it wasn’t written either with the rigour of an academic article, or the clarity of a post intended for a broad audience. Others disagreed with the conclusions indicated therein, which were interpreted as accusations of racism and sexism. But if the question here is whether the post was covered by UBC’s existing policies on academic freedom, to me it looks like the answer is “yes”.

That’s why, whatever Berdahl’s analysis pointed to, in his reaction to it Montalbano stepped over a line that would have been clear to anyone familiar with academic work and the policies that govern it. The outcome was that after denying the allegations, Montalbano still faced public pressure to step down as BoG Chair—which he did, on August 25. Former B.C. Supreme Court Justice Lynn Smith will “undertake [a] fact-finding process” on the incident, to culminate in a report by October 7. Meanwhile, UBC has provided no further information about Gupta’s resignation, which clearly hasn’t stopped major media outlets from publishing further commentary.

I can see at least two stories being told here: one of them is about accountability, and the other is about academic freedom. They’re both stories about the ethics of (crisis) communication—on the one hand, a major, sudden change occurred and not enough information was provided. On the other hand, when a faculty member wrote a public interpretation of that change, she was shushed by the BoG Chair and others.

Accountability is significantly about communicating with those who have an interest in the outcome of a situation. Even when there’s information that for legal reasons can’t be disclosed, there are ways of handling it appropriately. The rampant speculation (and subsequent calls for transparency) should have been entirely predictable given that UBC is one of the country’s top universities, that there was widespread publicity about Gupta’s appointment (and presidential searches cost money), and that the resignation happened after just 13 months. Those gaps left between expectations and actual communication were filled in with assumptions generated by context: that something very bad must have happened, since no-one could talk about it. Would things have turned out differently had the university taken a different path at the outset, or are the rules governing such situations inherently troubling for public academic institutions?

Academic freedom, too, is a communication issue as well as one of intellectual integrity; there’s a reason it’s so often conflated with “freedom of speech”. It’s what professors are saying—what they’re communicating and to whom—that’s often framed as a (political) problem, as was the case with Jennifer Berdahl’s blog posts. This reaction to her words only confirmed the initial impression that something worth hiding must have happened, since a faculty member was being pressured to tone it down.

What will happen next at UBC? In an August 9 post at Inside Higher Ed, Kris Olds wrote that “a crisis is a wonderful teaching and learning moment. Use it, and be prepared to see it used, for this is what a university is all about”. Only time will tell whether the lessons from this crisis will be put to good use. UBC will need to tend to reputational damage, but even more so, the damage done to internal trust within the university. One sign of how the university plans to proceed is provided in Martha Piper’s op-ed in the Vancouver Sun. Piper’s piece, whether you agree with her perspective or not, is probably better written than anything else produced by UBC representatives during the past month; but it’s clear that the university is trying to maintain the same upbeat tone that failed so badly at the outset. If (as some have argued) there’s a deeper, ongoing problem with the culture of governance at UBC, it’s going to take not only time but also some honesty to address it appropriately.

Bibliography: Research on Contract Faculty

In light of the recent strikes at York University and University of Toronto, linked below is a list of some of the sources I’ve tracked down relating to PhD ‘demand’, the academic job market, contract faculty, and labour unions. The focus is on Canada – and it’s by no means exhaustive – but there are some references here from other countries as well. I’ve also tried to include a range of perspectives on the issues. Here’s the link:
Sources on contract faculty and academic unions in Canada.

Degrees of certainty

I wrote this post about the way the “skills gap” discussion is informed by the politics of funding and the increased amount of risk that universities are expected to manage. Here is the original post from March 27, 2013: Degrees of Certainty.

recent post by David Naylor, the President of the University of Toronto, has been quite popular with academics and has generated a lot of commentary. Naylor makes the argument that Canadian higher education is dogged by “zombie ideas”, and he describes two of them: the first is that universities “ought to produce more job-ready, skills-focused graduates [and] focus on preparing people for careers”. The second is the idea that research driven by short-term application or commercialization, should be prioritized by universities because it provides a better return on governments’ funding investments.

I focus here on the first point, since in the past few weeks, in the run-up to the federal budget on March 21st, there has been a great deal of coverage of the alleged “skills gap” in in the Canadian workforce. Others have already done the work of summarising this issue, but as a quick recap, the argument goes something like this: business leaders and employers in Canada complain (to the government) that they cannot fill positions because candidates lack the skills. Yet Canada produces more post-secondary graduates than ever, and those grads are having trouble finding employment that matches their qualifications. So why is there an apparent “mismatch” between the education students receive, and the skills employers are demanding?

I don’t have anything to add to the debate about what is needed more–“narrow” skills such as those available from colleges or apprenticeships, or the “broader” education that universities argue they provide–because I don’t have the expertise to make an assessment within those parameters. However, I find the discussion interesting in terms of its context, including who is doing the arguing, and why.

For example, while the “skills gap” is assumed as a dramatic fact by Federal Human Resources Minister Diane Finley, who “recently called the labour and skills shortage “the most significant socio-economic challenge ahead of us in Canada”” (CBC)–other experts, including Naylor, disagree that a skills gap exists at all. University graduates, they argue, are still making better money than those without degrees; and most of them (eventually) find jobs that draw on their skills–so why reduce the number of enrolments? Alex Usher of HESA has been generating a lot of commentary for this side of the argument as well; in the comments of one of his posts, his points are disputed by James Knight of the Association of Canadian Community Colleges.

Clearly the debate is more complex than “BAs vs. welders”, but this is the rhetoric being reproduced in numerous mainstream media articles. The average reader could be forgiven for finding this issue hard to untangle, based on the radically different accounts provided by media and policy pundits. Yet all this is discussed with much urgency, because post-secondary education is now being understood as a stopgap for everything the economy seems to lack–and economic competitiveness is imperative.

The politics of urgent “responsive” decision-making lie behind many of the arguments being brought forth. The skills gap, should it exist, has its political uses; agreeing that a thing exists means having to find ways of dealing with it somehow. In this case, a restructuring of university education is one solution on offer, including steering students away from the corruption of the arts and humanities and towards more suitable areas where demonstrable “skills” are in demand. Those doing the arguing have the means and “voice” to define the problem in a particular way; they can intervene in that debate and someone will listen. Each player has stakes in this game, too–the colleges plump for skills and job training over research investments, while the universities, and their advocates, claim a “broad” education is more appropriate; employers want graduates they don’t have to train, so the concern is with graduates being job-ready (for jobs that may not even exist yet).

Is this a kind of moral panic for Canadian higher education? That’s an important question, because such tactics are used to create a climate in which particular policy changes are favoured over others, both by politicians and policy-makers and by voters.

I think at the heart of the debate there are the problems of risk, certainty, and value (for money). Canadians have more of a “stake” in what universities do–often through directly paying ever increasing amounts of money for it–and so they care more about what universities are for. Governments have more of a claim now too, because of the idea that universities are magic factories where students enter undeveloped and emerge brimming with human capital (but it must be capital of the right kind).

The more we experience instability, the more we desire certainty–or at least some form of guarantee that if things go off the rails, we have other options. Yet there is no certainty about economic (or other) outcomes either from education or from non-commercial, “basic” research. Education and research give us no way to “go back”, either. For those trying to get a good start in life, there’s no tuition refund if we fail our classes or find the job market unfriendly at the end of the degree. We can’t wind back time and have another try. So the question becomes: what will guarantee our ability to cope with the future? A long-term focus on broad learning, which can (it is argued) help us to adapt to the changing structure of careers? Or a short-term focus, on skills designed to prepare students for specific, immediate positions?

This is why Naylor makes the argument that “the best antidote to unemployment–and the best insurance against recession-triggered unemployment–is still a university degree” (added emphasis). The word “insurance” speaks to the risk each person internalises in the current economy. Such risk has many effects, and one of them is heightened fear of the unknown: with so few resources to go around, will we get a “return” on what we invested, will our sacrifices “pay off”? What will happen if they don’t? As Paul Wells has pointed out, university advocacy organizations such as AUCC have pushed for universities to be recognised as providing economic benefits–since this is a logic that validates requests for further government funding. Yet it means universities are held captive by their own argument, since funding comes with the expectation of economic returns for the government. What if they cannot deliver on this promise?

The skills/employment “gap” is being blamed for a lack of national economic competitiveness; and it is a parallel to the ongoing “innovation problem” that Canada has in the research sector. But it’s the outcome, not the process, that’s really driving this debate. Never before have we been compelled to pay so much attention to the purpose and results of university education, and now that it seems to matter so much, we’re finding that “what universities should be doing”–or even what they already do–can’t be pinned down so easily; it can’t be mapped so cleanly onto a specific, measurable result. This is partly because what we now demand of universities is certainty, where serendipity used to be enough.

The economics of learning

I wrote up a few comments about a conference held at OISE in February 2012, where the discussion of potential new universities in Ontario often returned to a recommendation that the province create teaching-focussed institutions. This separation of teaching and research doesn’t take into account – among other things – the lack of prestige attached to teaching work in universities. Here is a link to the original post from February 17, 2012: The economics of learning.

Last week on February 7, a conference was held at the Ontario Institute for Studies in Education at the University of Toronto (OISE) on the subject of the new universities (or campuses) that have been proposed by the Ontario provincial government. The conference included speakers who discussed various issues relating to the creation of the new campuses, and there was also a particular focus on ideas put forth in the book written by Ian D. Clark, David Trick and Richard Van Loon, entitled Academic Reform: Policy Options for Improving the Quality and Cost-Effectiveness of Undergraduate Education in Ontario. Though unable to attend the conference in person, I was able to watch it live from home via OISE’s webcasting system; since I’ve been following this issue for a number of months, I thought I might share some comments.

As conference participants discussed, there are many possibilities for what new “teaching oriented universities” might look like. The question is, what’s the context of their creation and what actual forms and practices will emerge? What kinds of “campuses” will these be, and what logic will drive their governance? For example, will they be like the liberal arts colleges of the United States where prestigious faculty engage in teaching while also producing research? My guess is that the answer is “no”, because this would conflict with the need to save money by significantly increasing teaching assignments per professor, which — as it turns out — is the goal.

One thing I felt was a bit lacking at the conference was discussion of the fact that in the broader “academic economy” teaching is simply considered less prestigious than research, and that means a hierarchy of institutions is likely to emerge. In a differentiated system, universities will tend be different, but not “equal.” What will be the implications of this for the new universities, for the hiring of teaching staff (for example)? Will faculty hires see these institutions as less desirable stops on the road to a “real” university job at a research-oriented university? I believe one speaker, Tricia Seifert of OISE, did address this problem by suggesting (among other things) that we should do more during PhD education to privilege teaching and to build the prestige of pedagogical work in the academic profession.

A related point is that in Drs. Clark, Trick and Van Loon’s model, there seemed to be an assumption that teaching quality operates in a simplistically quantitative way (behaviourism never really goes away, does it). A 4-4 teaching “load” (80% teaching, 10% research, 10% service) is not just about having the same number of students split up into smaller classes; juggling and planning for multiple classes is more work. As Rohan Maitzen pointed out on Twitter, teaching involves more than “just standing there” (many hours of preparation, for example).

To continue with the theme of prestige and the devaluing of teaching, what I noticed when I read the book excerpt is that the word “university” is going to be applied to the new institutions partly as a means of marketing them to squeamish students. The authors state explicitly that “every effort in Ontario to create a label that resides in between colleges and universities – such as “institute of technology,” “polytechnic university,” “university college” and the like – has failed to find acceptance and has led to requests for further changes.” Yet somehow “mission drift” — the tendency of universities to want to climb the ladder to a more research oriented status — must be prevented through government regulation and a strict mandate.

This is one reason why existing institutions may be disappointed if the think they will be sharing in the new expansion. What “new” means is not an extension of other campuses, nor a conversion of an institution of one kind into a different type (i.e. college into university); what’s desired is a “clean slate.” A likely goal is to save money by preventing the duplication of governance structures like unions and tenure, because these reduce “flexibility” and increase costs. This could lead to the 31% cost savings predicted by the authors, who nevertheless expect the new universities’ faculty salaries and benefits will remain competitive (my prediction is that salaries will be lower).

The purposes for building new teaching universities are not just pedagogical but also economic and political. Providing more access to postsecondary education is politically expedient and also matches the economic logic of the day, which is that building human capital for the knowledge economy can only occur through increased PSE acquisition. But as Harvey Weingarten pointed out at the OISE conference, campuses can’t be built unless there is government funding available for the purpose — and now we’re hearing that there isn’t any funding. I suspect that the release of the Drummond Report this week only confirms this, adding pressure to the process of imagining new teaching-intensive universities. It may now be even more difficult to ensure that pedagogical rather than just economic logic is what wins out.

Contemplation of innovation

This post takes a look at the report produced by a government panel led by Tom Jenkins, placing the report in the context of decades of Canadian government policy and critiques about “lack of innovation” and the low level of research done by Canadian industry. Here is a link to the original post from October 31, 2011: Contemplation of innovation.

A new panel on research and development (R&D) and innovation led by Tom Jenkins, executive chairman of OpenText Corp., has produced a report entitled “Innovation Canada: A call to action.” The 6-member panel has recommended “a radical overhaul that includes the creation of a new funding council and transforms the country’s largest research entity, the billion dollar National Research Council.”

I think the report is interesting not only because of its potential influence on changes to the Canadian research landscape, but also because what’s being reiterated is in many ways the same story that has been told about Canadian R&D for over 50 years.

The evident goal of the panel’s proposals is to facilitate the “triple helix” of university-industry-government relations (Benner & Sandström, 2000Etzkowitz & Leydesdorff, 2000). One example is the recommended creation of an Industrial Research and Innovation Council, which “would be an arm’s-length funding agency to help entrepreneurs bring ideas to the marketplace.” So the report fits well with the federal government’s Science and Technology (S&T) policy document from 2007, which takes as its aim the construction of a Canadian knowledge infrastructure that integrates creation of human capital (i.e. a well-trained workforce) with the production of “innovation” through links between academic and business stakeholders.

Of course, the concept of “innovation” is imagined and translated in very specific ways. Peter MacKinnon invokes this logic when he states, “innovation drives productivity growth, which in turn enables Canada to compete globally and maintain our standard of living.” For this reason the “innovation problem” becomes a thorn in Canada’s side, and is by now taken as a given. What’s also a given is that the conversation about innovation continues, even in a self-conscious manner, without policy ever “solving” Canada’s problem. Canada does not “innovate”; its businesses do not invest in R&D, and its research institutes and universities fail to collaborate with industry. Therefore Canada will always fall behind its competitors.

Similar threads of critique have continued through decades of panels, commissions, and reports, some of them government-sponsored and others externally produced by universities, companies, and think-tanks. Past examples include the Glassco Commission of 1962, which criticized the NRC for lack of R&D collaboration with industry (Dufour & de la Mothe, 1993, pp. 12-14), and the Lamontaigne Commission of 1967-1977 which advocated for “permanent steps [to] be taken to bridge the gap between the academic and industrial sectors” (1968-77, vol. 2, p. 521, cited in Atkinson-Grosjean, House & Fisher, 2001, p.13).

To me it seems there’s something of a paradox in the fact that the government is expected to provide a solution to the problem of lack of private-sector innovation. One of the perennial questions from critics is: why do companies not invest in the R&D side in Canada? Could it be the “branch-plant economy,” the historical emphasis on manufacturing and natural resources, or some flaw in the national psyche? Whatever it is, the assumed role for governments is to provide the most hospitable environment possible for private R&D activities. Which leads to another major critique — that government investments in R&D never live up to their imagined potential in Canada. The argument is epitomized in Carol Goar’s comment that “for roughly 30 years, Ottawa has been pouring taxpayers’ dollars into Canada’s “innovation gap” — and achieving precious little.” Perpetual disappointment tends to be blamed on the private sector problem, or on the government for producing poor policy or trying to alter the market.

Every “innovation” is built on incremental discovery, but the notion of “discovery” itself is one we should consider carefully. What does it mean to “discover” something? What does mean for something to be “innovative”? Innovation policy deals with the economics of knowledge, where knowledge is assumed to be something that can and should be “economized” in this way. When the word “knowledge” appears in this context it’s clear that certain kinds of knowledge are (assumed to be) more closely related to “innovation” than others. What then does it mean to “discover” something that cannot be (immediately, obviously) economized? The parallels with critiques of education and its “outcomes” are not coincidental.

These are questions I’m not equipped to answer — but I do believe that “innovation” and “knowledge,” like “creativity,” are slippery words subject to narrow interpretations when convenient. When it comes to implementation, “innovation” will no longer be a rhetorical abstraction; it will be instrumentalized in some particular way. For this reason the language of policy is important; it tells us something about the way these difficult concepts are being implicitly defined, and how they will be realized in practice.

Pragmatic preoccupations

I wrote the blog post below, as a re-cap from the Worldviews Pre-Conference  event on April 16th at the University of Toronto. As my example when I spoke on this panel, I discussed the media rhetoric about MOOCs and how it reflects various aspects of the current context of postsecondary education and its “crisis”. You can find the original post, from April 19 2013, at this link: Pragmatic preoccupations.

This past Tuesday afternoon I participated in another panel (‘tis the season!) about higher education, this time at the University of Toronto. The panel was part of a pre-conference event for the Worldviews Conference on Media and Higher Education, addressing how the “pragmatic agenda” is represented in media coverage of higher education. According to the event description, this agenda includes a focus on issues such as privatization of costs (and tuition fees), technological solutions to systemic problems, the “completion agenda” and job training, and emphasis on the value of STEM disciplines alongside critiques of the liberal arts. The other participants on the panel were Janice Gross Stein, Clifford Orwin, and Scott Jaschik, and the moderator was Rick Salutin. The keynote talk was given by journalist Tony Burman, formerly of Al Jazeera.

I’ve been looking forward to Worldviews because media coverage of higher education is an area in which I’ve had an interest for some time. I think this is at least in part because my undergraduate degree was in Communication Studies with a focus on mass media and linguistics. In my MA thesis I analysed university PR, and since I started my PhD I’ve done several projects involving media coverage of university-related issues such as the York University strike in 2008-2009, and the CERC announcements in 2010, and written a fewblog posts on the theme of media and academe. Aside from my interest in these issues, I also attended the last Worldviews conference and thought it was an unusually interesting mix of attendees (primarily from the media and from academe, and international in scope).

Before the event, we discussed the panel format and Mr. Salutin proposed a question in advance: “what are your frustrations and criticisms regarding media treatments of the pragmatic agenda in higher education?” The response I gave to this was that, probably because I research this area, I find oftentimes complex issues are simplified in media articles in ways that more clearly support one argument or another that is associated with some particular agenda. The way a problem is framed tends to point to a particular solution. Since so many problems seem to be framed primarily in economic terms, there is a certain reductionist logic that recurs in the discussions.

The example I raised was that of the media coverage on MOOCs. I’ve written a piece about this phenomenon already, and I’ve also been following the ongoing coverage from a variety of sources since it first exploded last year. During the panel discussion I found that while I wanted to use MOOCs as an example of media discourse, the debate drifted to the pros and cons of MOOCs and not to the way that they are talked about and positioned within existing political, economic, and institutional contexts and discourses. I think if we focus in on that positioning, there are clear connections to the most salient post-secondary “crises” of the day. This is part of why MOOCs in the abstract have become a kind of popular trope for educational change, if not in mainstream Canadian media, then certainly in the higher ed news and in a number of U.S. media sources. For example (pardon the scare quotes):

  • Emphasis on curing a problem of “scale” through technological intervention, which is presented (inaccurately) as a form of genuine accessibility;
  • Focus on “outcomes” rather than (educational) processes;
  • Metaphors of “delivery” and “production” that point to the objectification and commodification of knowledge and learning;
  • The assumption that what the university does can and should be “unbundled” for “efficiency” and “flexibility”;
  • “Value” is defined in a specific way, i.e. economically;
  • “Quality” is envisioned on market terms, e.g. “elite” professors (who efficiently deliver educational “content”  to tens of thousands of students);
  • Concomitant critiques of faculty mediocrity, particularly in terms of teaching, placed in relation to rising tuition fees;
  • Framing of higher education “crisis” and necessary radical, institutional change with metaphors of inevitability such as “avalanche”, “tsunami”, “storm” and “wave”, all of which invoke natural disasters over which people have no control, and to which they must “respond” quickly and appropriately.

Further to the MOOCs example, we can also look at the amount of “debate” driven by big name players in (ed-) tech and publishing right now, and how the agendas there can play in to the fragmentation and privatization of higher education. This rhetoric supports the strategy of commercializing and commodifying education for a larger, international “market”. In addition there have been a number of articles in the mainstream press by “thought leaders” such as Clay Shirky and Thomas Friedman, that demonstrate false analogies and hyperbolic assumptions that fit with much of what I’ve described above.

Thankfully, raising this example didn’t totally derail the rest of the discussion, though overall the panel did make me wish I had the time right now to do more research on media coverage, particularly the  “link bait” pieces that seem to be popping up with more regularity these days (such as the recent “don’t do a PhD” article in Slate, and last year’s Forbes article describing faculty work as relaxing). These provide us with another example of how important issues can be hijacked in the name of raising an angry response that generates pageviews – in other words, the changing political economy of the media interacts with the context of higher education and influences how it’s talked about and understood. I think that’s a good reason for us to pay attention to that relationship and to the kinds of talk it produces.

The luck of the draw

In this post I discussed a few issues relating to how graduate scholarships are assessed and assigned to Canadian Masters and PhD students, and what students need to do to have a chance at winning them. I actually changed the word “grant” to “scholarship” below, because in the original piece I wasn’t clearly differentiating. Here is a link to the post from September 8, 2011: The luck of the draw.

For academically ambitious Canadian university students, including those finishing their undergraduate degrees this year and those already in graduate school, September is scholarship application season.

Application-writing is like the unpleasant medicine of graduate school. While the outcomes are beneficial in terms of professional development (and sometimes, funding), the process of application is painfully difficult and nerve-wracking for many students.

Though we’re fortunate that the funding is available at all, the competition for federal Tri-Council scholarships — those from SSHRCNSERC and CIHR — is intense, and with increasing numbers of graduate students applying that situation is only likely to worsen. Particularly after a recession and a significant increase to enrolments, funding is tight. Financial pressures on grad students intensify the competitive nature of funding, as well as the need for students to distinguish themselves from their peers in the ever more difficult academic market.

If financial pressure and academic competition alone aren’t enough, the process of application can also feel like a course of bureaucratic hoop-jumping. I suffer from “bureaucratophobia”, and I always felt anxious having to order transcripts (from four different universities), getting the “ranking” forms and letters from referees, and making sure to correctly fill out every esoteric section of the actual applications, as well as sticking to the technical directions for producing the proposal. I remember being told at one point that I’d used the wrong colour pen.

Graduate students get stressed about competitive scholarships in part because they tend to feel as if they have no control over the outcome of their application; most of the selection process is hidden from view. Our lack of insight into the process can make the outcome look like “luck”. But is that an accurate assessment?

For SSHRC grants, with which I have direct experience, the application is often worked on by students with their supervisors for more than a month before it’s due. But building a successful application is a process that actually starts much earlier, since the first “screening” mechanism is your GPA. Undergraduate grades, built up over years, are an important factor especially when applying for a Master’s scholarship.

You also need time to build relationships with the professors who’ll end up supporting your application by writing letters of reference. Some students now find it difficult to find refereesfrom their undergraduate years, having had little or no contact with permanent faculty members.

The last thing to develop is your project proposal, in which you’re required to imagine and articulate a feasible piece of research that can be completed in the allowed period. Often there are no examples provided of successful proposals. Even when examples are available, you can’t see what the rest of that person’s application looked like, so you don’t have a clear sense of why they may have won.

After the application leaves your hands it’s passed to an internal audit committee at the program level, then to a faculty committee (often a faculty of graduate studies). The desired result is that it’s sent on from the university to the Tri-Council in Ottawa, where there’s a chance that funding will follow.

At the student’s end of things, much of this process is about waiting, in a great tense silence filled by the effort to “just forget about it” between submission in October and announcement of results sometime late in the second semester.

Graduate students fear that the assessment process is not meritocratic. When all applicants have A-averages, when every proposal is of high quality, how are decisions made? Of course politics — of individuals, departments, and universities — can make its way into decision-making that is supposed to be about “merit”. Perhaps your topic isn’t currently a major issue in the field, or you lose out because of the internal dynamics of a department or academic discipline. As an applicant, you have no way of knowing because no feedback is returned, only a result.

There may well be an element of sheer luck; certainly there’s a hefty helping of serendipity, which isn’t the same thing. More often there’s just a long-term plan, a lot of good mentoring, hard work, and the right topic or project at the right time.

I’m lucky in that my own tribulations with scholarship applications have come to an end. And I’m even more fortunate in that I won scholarships for my Master’s degree and for my PhD. I got to see the most positive result, though certainly the process was extremely stressful even with strong support I had from faculty mentors. Perhaps the experiences of many graduate students — anxiety and frustration with the process — point to the need for more specific explanations from the Tri-Council and more advice and support during scholarship applications.

Refusing to be silent

When UBC graduate student Rumana Manzur was attacked by her husband, several of the writers (Afshan Jafar, Lee Skallerup Bessette, and myself) at University of Venus blog on Inside Higher Ed felt compelled to write responses. These were combined into a collaborative post, which appeared on June 28, 2011.

The post was republished on the University Affairs website on June 29, 2011.

On July 13 2011, my section of the post appeared in the Guardian UK under the title, “HE internationalization: Why awareness of cultural conflict matters.

I thought some of the comments on these posts were sadly predictable. For my part, I wanted to bring attention to the fact that internationalization of higher education is not a simple process in which people move around the planet, magically unhindered/unaffected by the constraints of things like gender, class, race, and cultural norms. These challenges can’t be reduced to a two-sided debate, and yet I find they’re often ignored altogether (or radically simplified) in accounts of international education.

The absurdity of numbers

Building on the same themes I discussed in “Proof of the pudding“, this post returns to the “completion agenda” in the United States and the role of for-profit colleges, the question of who is getting what out of higher education, and some issues with the concept of “human capital” as a driver of policy. Here is a link to the original post from February 20, 2011: The absurdity of numbers.

A number of recent posts on Inside Higher Ed have highlighted national (U.S.) debates on post-secondary policy and its relation to Barack Obama’s economic/policy plan. Obama has repeatedly emphasised the importance of education and research funding, even as the Tea Party have lobbied the Republicans to try to reduce funding. Meanwhile legislation has been introduced for the purpose of regulating private, for-profit career colleges, and it’s being battled every step of the way by the lobby groups associated with said colleges and by their political various allies.

All these developments relate in some way to the pressure to increase enrollments and “completion” rates—what some have referred to as the “completion agenda”—from post-secondary institutions. And that imperative is about developing a “knowledge economy”, so that the United States can remain competitive in the assumed global zero-sum game in which national prosperity is at stake.

In Canada, federal and provincial governments have taken up precisely the same strategy of pushing for more graduates, both in undergraduate and in graduate education (witness in Ontario the provincial Liberals’ goal to create 14,000 more graduate student spaces from 2002-3 levels, by 2010—see OCUFA, 2007).

Like others, I question the use of these kind of numbers as a means of gauging a nation’s success at, or progress toward, developing a sustainable “knowledge economy”. Human capital may be available, but this doesn’t mean that the “capital” will be put to use (i.e. that people, with their skills, will be able to find employment) in the immediate or near future. Are there sufficient job opportunities for those who make the “individual investment” in PSE, such that the investment will “pay off”?

The numbers conceal a potential over-production of graduates through the assumption that more college/university degrees automatically means more access to gainful employment for all those who graduate, as well as producing a more “innovative” workforce. (I’ve previously written posts about relative value vs. inherent value in education, and the policy implications.)

The focus on these numbers also hides the uneven quality of mass post-secondary education and the unequally shared burden of its increasing cost. For example, in the United States the for-profit career colleges often market to traditionally under-privileged groups who cannot access more prestigious institutions, but who ironically end up paying hefty tuition fees anyway—and finding themselves burdened with debt by the time their studies are over. It’s a debt they have trouble re-paying due to difficulties with obtaining appropriate employment after graduation.

Along with student “completion” comes the imperative to discover its causes, a search that has produced a whole range of new objects for measurement. One example is the project to measure levels of “student engagement” (gauged by the National Survey of Student Engagement, NSSE). Tests of student learning “outcomes”, and the development of standardised curricular goals, are also related to this process of environmental assessment.

Responsibility for failure must also be assigned, such as in this article where the author discusses reports that argue that “many American colleges are failing to graduate their students, at a time when the Obama administration and leading foundations are trying to ramp up the number of Americans earning a postsecondary credential.” So the university/college becomes a new target for critiques and for governmental interventions designed to ensure “quality” and positive “outcomes” for graduates.

In some ways, the obsession with numbers is really just a sign that education and its “products” are considered to be more important than ever—for their economic value—and thus they become, increasingly, sites of scrutiny for a plethora of “publics”, including not only governments but also parents, students, employers, and the media. But focussing on and rewarding outcomes, usually “completion” as either a proportion of the eligible age cohort or of the national adult population overall, means that institutions are more likely to implement “quick” technocratic fixes to what is generally a much deeper structural problem. Do we really need more graduates who are struggling to find work and to alleviate debts? How can we create a situation where these graduates are more likely to be solvent and employed upon, or shortly after, finishing their PSE courses?

A larger number of PSE graduates is only desirable, economically, if it produces the intended effect; but what we see instead could be an increase to the number of young people who are actually unable to participate fully in this economy even though they may technically possess the credentials for doing so. Unless this issue is addressed, the “production” of more PSE graduates is much less likely to benefit either the national economy or the individual graduates themselves.

Reference: OCUFA, 2007. Quality at risk: an assessment of the Ontario government’s plans for graduate education.

Most excellent dudes – Gender, meritocracy, & media coverage of the Canada Excellence Research Chairs

This is the first Prezi I ever tried using for a conference presentation. Thankfully both the Prezi interface and my skills at using it have improved since 2011. The presentation is about the media coverage of the announcement about the Canada Excellence Research Chairs in 2010. There were protests that no women were even shortlisted for these prestigious and lucrative awards, and the ensuing debate reflected some of the major themes in the arguments about women and (their absence from) science. I discuss two of those themes, the one being “meritocracy” with as idea of excellence as transparent, and the other being essentialist and binary notions of gender.